TRACS Enterprise
The chapters have been reordered to better align with the main icons across the top of TRACS.
Congratulations on selecting NAPA TRACS software! NAPA TRACS not only automates all of your data management requirements, it allows you to have more control over your productivity and profitability. You now have the flexibility to evaluate the overall performance for all of your shops, or view information specific to a single shop, repair order, parts supplier or employee.
Use our Online Help to:
Create detailed customer estimates and invoices
Generate and send estimates, repair orders, invoices via email or text messaging
Create, track and receive purchase orders
Analyze detailed customer, vehicle and parts history
Create sales and productivity analyses on every aspect of your business
Manage your accounts receivables
Manage inventory
View and manage customer appointments
Look up and purchase parts electronically
Analyze and track efficiency of your marketing and promotions tasks
New features and enhancements in this update:
Text2Pay
With 360 Payments and Texting, sign up to send your customers links for them to pay from their mobile device
Labor Matrix enhancements
Apply a specific Labor Rate to a Labor Matrix
Select the option to share the Labor Matrix increase with the Technician
Additional Enhancements
ACH Payment type added in Accounts Receivable
Appointment - New Vehicle button included in Appointment screen for adding a vehicle to an existing customer
Completed Work Order - ability to automatically send a text message when the Work Order status is changed to Completed
Counter Sale - streamlined process for a Counter Sale without a vehicle or any of the configured Invoicing reminders
Daily Report - now includes the Daily AR Invoices report
RepairLink - now runs in a Chrome embedded browser instead of IE
Sales by Service Writer Report - now includes Dollars per Billed Hour
Technician Productivity Report - now includes number of Invoices per Technician
UPPERCASE Spell Check - ability to check uppercase words in the Work Order, Customer, Vehicle, and Item note fields
Numerous other functional and performance enhancements
Click Here to access the online Training Videos.
NAPA TRACS users with specially assigned permissions will see software update notifications when logging into the system. Once the update runs, NAPA TRACS completes the required processes.
© Genuine Parts Company 2022